Last updated: March 14, 2026
These terms govern your use of Memory, a service provided by Configure AI, Inc. ("Configure", "we", "us"). Memory provides persistent identity profiles that work across AI agents in the Configure network.
By verifying your phone number or using the Memory service in any way, you agree to be bound by these terms. If you do not agree to these terms, do not use the service.
Memory by Configure provides persistent identity profiles for use across AI agents. Your profile includes identity information, preferences, memories, and data from connected tools such as Gmail, Google Calendar, Google Drive, and Notion.
The service is designed to make AI agents more personalized and context-aware by maintaining a continuous record of who you are and what you prefer. Your profile enriches automatically as you interact with any AI agent in the Configure network.
Your account is identified by your verified phone number. One phone number corresponds to one identity across all applications using Configure.
You are responsible for maintaining access to your phone number. If you lose access, you may lose the ability to authenticate and manage your profile.
You must provide accurate information when using the service. You may not impersonate another person or create an account on behalf of someone else without their authorization.
A core feature of Memory is that your profile is portable across AI agents. By using Memory, you consent to your profile being accessible to any application that integrates the Configure SDK, when you authenticate with that application.
Developers who access your profile through the Configure SDK are bound by the Configure Developer Terms, which prohibit selling or sharing your data outside the Configure network.
Granular controls over profile visibility are planned for a future release. Until then, your full profile is available to any application you authenticate with through Configure.
You may connect third-party services (Gmail, Google Calendar, Google Drive, Notion) to enrich your profile. By connecting a tool, you authorize Configure to access the data described in our Privacy Policy.
You can disconnect any tool at any time through the app settings. Disconnecting a tool removes the associated data from your profile.
Configure is not responsible for the availability, accuracy, or completeness of data from third-party services. Your use of connected tools is also subject to the terms and policies of those third-party providers.
Conversations between you and AI agents using Configure may be processed by AI models to extract facts, preferences, and context. This extracted information is stored in your profile to improve personalization across agents.
Currently, only extracted data is retained. Raw conversation content is not stored by Configure.
You can view, edit, and delete your memories at any time through the app settings. Deleting a memory removes it from your profile and from future agent interactions.
You retain ownership of your personal data. By using Memory, you grant Configure a limited, non-exclusive, worldwide license to process, store, and display your data as necessary to provide the service.
This license terminates when you delete your data or account. Upon deletion, Configure will remove your data in accordance with the timelines described in Section 9.
You agree not to:
You can delete your account and all associated data at any time through the app settings.
Configure may suspend or terminate your account if you violate these terms, with or without notice depending on the severity of the violation.
Upon termination, your data will be soft-deleted immediately and permanently purged from our systems within 30 days. During the soft-deletion period, your data is inaccessible but may be recoverable by contacting support.
The service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory. Configure disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Configure does not guarantee the accuracy, completeness, or reliability of any profile data or AI-generated content. AI models may produce inaccurate extractions or summaries.
Configure is not responsible for how developers use your profile data, beyond enforcing the Developer Terms.
To the maximum extent permitted by applicable law, Configure shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of profits, or damages arising from your use of or inability to use the service.
Configure's total aggregate liability for all claims arising out of or related to these terms or the service shall not exceed the amount you paid to Configure in the 12 months preceding the claim, or one hundred dollars ($100), whichever is greater.
We may modify these terms at any time. We will provide at least 30 days' notice of material changes via the service, email, or our website.
Your continued use of Memory after changes take effect constitutes your acceptance of the modified terms. If you do not agree to the modified terms, you should discontinue use of the service.
These terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.
Any disputes arising out of or relating to these terms or the service shall be resolved exclusively in the state or federal courts located in the State of Delaware. You consent to the personal jurisdiction of such courts.
If you have questions about these terms, contact us at legal@configure.dev.
Configure AI, Inc.